Terms of Use

Shipping and Shopping

The information contained within this document relates to the Do Bandar online store, trading under Vara Naturals LLP.

Please read these Terms of Trade carefully as they contain important information including warranty disclaimers and limitations of liability.

Definitions and Application

1. In these Terms of Trade, “Do Bandar” means Vara Naturals LLP. trading as Do Bandar, ‘you’ means the organisation or individual who is ordering product on the website, and the “Products” means the Do Bandar products which may be ordered on the website.

2. These Terms of Trade apply to any purchase of any Products by you from this website which are delivered in India.

Shipping Fee

Do Bandar will only ship to one address per order.

The Shipping Fee will be:

1. Where the Order is to be delivered via ground shipping to an address within the 29 states of India:

a. free of charge where the Product total is Rs.1000/- or greater

b. Rs.70 where the Product total is less than Rs.1000/-

2. Where the Order is to be delivered via Express Shipping to an address within the 29 states of India:

a. An email will have to be sent to support@dobandar.in requesting express delivery. After which a price will be quoted depending on the weight of the purchase and the state it is to be delivered to. Once the payment has been made by you, the order will be sent by express shipping.

b. Do Bandar is not responsible for a delay in the delivery of your purchase as the courier service is a third party.

3. Where the Order is to be delivered via Next Day By Air (business days only) to an address within the 29 states of India:

a. An email will have to be sent by you to support@dobandar.in requesting Next Day By Air delivery. After which a price will be quoted depending on the weight of the purchase and the state it is to be delivered to. Once the payment has been made by you, the order will be sent by Next Day By Air delivery.

b. Do Bandar is not responsible for a delay in the delivery of your purchase as the courier service is a third party.

Delivery

The Delivery time will be:

1. Where the Order is to be delivered to an Indian address via ground shipping, Do Bandar will use reasonable endeavours to deliver the Order within 12 working days (Monday-Friday excluding official public holidays) from the date the Order was submitted by you for orders outside Bangalore city, and within 7 working days (Monday-Friday excluding official public holidays) for orders within Bangalore city.

No Deliveries to PO Boxes or APO addresses

2. Where the Order is to be delivered to a Indian address via Next Day Air Freight, Do Bandar will use reasonable endeavours to deliver the Order within 1 working day (Monday-Friday excluding official public holidays) from the date the Order was submitted by you.

3. You may be required to sign for deliveries.

Orders

1. To submit an order for Products (Order), you must:

a. create an account with Do Bandar on this website by registering your details and creating an username and password; and

b. complete and submit the online order through your Do Bandar account.

2. Do Bandar reserves the right to refuse any Order. In such case, Do Bandar will notify you as soon as reasonably practicable and refund to you any payment in full.

3. All products ordered are for personal use and gifting only. They must not be resold in any form or any place; Do Bandar reserves the right to take legal action against unauthorised and unofficial sale of goods.

Prices and Payment

1. All prices on the website are in Indian Rupee and include applicable sales taxes. The total cost will be displayed during check-out, once you have selected your billing and shipping address. Prices are subject to change without notice.

2. The amount payable to Do Bandar for an Order (Order Amount) will be the total of the following amounts:

a. the sum of the price of each Product ordered as indicated on the website at the time of submitting the Order (Product Subtotal);

b. the cost of delivery determined in accordance with Delivery stated above, and

c. the sum of any other fees which Do Bandar levies from time to time and which you have agreed to pay by providing your electronic consent (e.g. subscription fees).

4. You must pay the Order Amount by credit card/debit card/electronic bank transfer at the time of submitting the Order.

Liability

1. Without limiting Do Bandar’s legal rights arising from any failure by you to make a payment in accordance with these Terms of Trade, Do Bandar reserves the right, in its absolute discretion, to take any of the following actions against you if you fail to make such a payment:

a. withhold supply and dispose of the Products requested in the Order, and/or

b. refuse to deal further with you,

and Do Bandar will not be liable to you for any loss or damage directly or indirectly resulting from any such action.

2. Subject to clauses 8.2 and 8.3 and to the fullest extent permitted by law, the Products are sold and information is rendered to you on the understanding that you have sole responsibility for determining the suitability of the Products for the purposes for which you intend to use them.

3. Subject to the following “No Warranty” clauses and to the fullest extent permitted by law, the liability of Do bandar for any loss or damage suffered by you as a result of Do Bandar breaching its obligations under these Terms of Trade or other tortious duty (including arising by reason of defects in the Products) is limited to a refund or replacement of the relevant Products.

No Warranty

1. Subject to the following clauses and to the fullest extent permitted by law, Do Bandar gives no warranty in respect of the Products.

2. For consumers the Products come with non-excludable warranties and guarantees under consumer protection legislation, such as that Do Bandar is the rightful owner, the Products are reasonably fit for their usual purpose, are of acceptable quality, and match any description or sample. If Do Bandar breaches any of these non-excludable warranties or guarantees, you are entitled, at your option, to a refund or replacement of the relevant Products, and to compensation for any reasonable foreseeable loss.

3. You may also have express rights of action against Do Bandar under consumer protection legislation if Do Bandar supplied defective Products to you that cause you injury, loss or damage.

Refunds and Returns

Only items purchased on the Do Bandar website can be returned to dobandar.in for refund or exchange. Items purchased in a department store, specialty retailer or elsewhere must be returned to their original point of purchase.

Should you make an error when ordering online, Do Bandar will gladly exchange your item for the item you intended to purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.

The customer is responsible for the shipping costs incurred when sending the items back to Do Bandar. In India, the shipping charge of Rs.70 will be payable if the subsequent refund reduces the original order amount to below the free shipping threshold of Rs.1000.

Should an item be damaged while it is being shipped to you by us, Do Bandar will provide you with a full refund or exchange. Return postage will be reimbursed in case of damaged, defective or incorrectly sent items and a reimbursement will be issued in the original form of payment.

In all cases, original proof of purchase must be provided and products must be returned within 7 days of receipt for Do Bandar to process any refund or exchange. Please email to support@dobandar.in in advance of your intentions to return or exchange a product, so that Do Bandar staff can assist you with a smooth transaction.

Please retain your postal receipt from the shipping carrier until you are certain your parcel has been safely received by Do Bandar. We may need to see this if we fail to receive your package.

We will do our best to process returns within 5-10 business days of receipt and a reimbursement will be issued in the original form of payment.

Force Majeure

If Do Bandar is delayed or hindered in or prevented from performing any of its obligations under any Order by reason of any event or circumstance beyond its reasonable control, Do Bandar will have no liability to you in respect of such non-performance and the time for performing the same will be extended until the event or circumstance has ceased.

Sales Tax

1. Where Do Bandar makes a Taxable Supply to you under or in connection with these Terms of Trade or in connection with any matter or thing occurring under these Terms of Trade and the consideration otherwise payable for the Taxable Supply does not include Sales Tax, Do Bandar will be entitled, in addition to any other consideration recoverable in respect of the Taxable Supply, to recover from you the amount of any Salex Tax on the Taxable Supply.

General

1. If any provision of these terms is found by a court of competent jurisdiction to be invalid, such term shall be severed and the remaining terms shall be unaffected (in this instance the parties shall use reasonable endeavours to negotiate a suitable substitute provision).

2. Subject to clauses 8.2 and 8.3 and to the fullest extent permitted by law, these Terms of Trade together with the Order (as accepted by Do Bandar), the Legal Notice on the website and Do Bandar’s Privacy Policy constitute the whole agreement between the parties and supersede all prior discussions and agreements between them.

3. Orders and these Terms of Trade will be governed by the law applying in the State of Karnataka, India, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of Karnataka, and the courts complement to determine appeals from those courts, with respect to any proceedings that may be brought at any time in relation to these Terms of Trade.